Business Analyst

TinyEYE Therapy Services connects passionate therapy professionals with schools to help children thrive. As pioneers of the first online therapy platform, we've delivered over a million sessions and continue to innovate to meet the evolving needs of students, educators, and families.

 

At TinyEYE, we believe every child deserves access to quality support, and every employee deserves to feel seen, heard, and valued. We're committed to building an inclusive culture where diverse backgrounds, experiences, and perspectives are celebrated.

 

·      Fully remote, flexible work, with a people-first philosophy

·      3 Weeks of Vacation and 12 statutory holidays

·      2 wellness days and 5 sick days

·      Employer paid health and dental benefits with flexible health spending account

 

·      Work with department leaders to define the current state and desired state of business processes.

·      Conduct gap analyses and independent analyses to develop overall business requirements and resolve issues.

·      Translate business requirements to technical/functional requirements and specifications and deploy/customize off-the-shelf solutions

·      Develop relationships with stakeholders and other departments, and facilitate cross-department technical communication

·      Ensure alignment and integration of data in adherence with data governance standards.

·      Own and expand our Salesforce implementation, in collaboration with our Engineering team.

 

·      5 - 7 years of relevant experience and post-secondary degree in related field of study.

·      PMP designation, ITIL certification and/or Salesforce experience considered an asset.

·      Deep understanding of business process design and improvement concepts.

·      Hands-on experience with system deployments

·      You are patient when dealing with users and stakeholders.  

·      You have a passion for technology and how it can enable individuals and organizations to achieve more.  

·      You build trust and treat your colleagues, users, and vendors with a high level of respect.  

·      You are growth-oriented and seek learning opportunities despite challenges and setbacks. 

·      You are curious, flexible, self-learner, and are a results-oriented team player.  

 

Thank you for your interest in becoming a part of our growing team! TinyEYE is an equal-opportunity employer. Applications are reviewed as submit and will continue to be accepted until this position is filled, at which time the job posting will be removed. Please respect our hiring process by not contacting any TinyEYE employee regarding this position. We thank everyone for their interest, but only those selected for an interview will be contacted.