Chief of Staff to Engineering

BuildOps is the leading vertical AI platform for commercial specialty contractors. We combine field service, project management, scheduling, and finance in a single, modern cloud platform built specifically for the trades. Our mission is to power the operations behind the world’s most important buildings and infrastructure by giving contractors software that actually works the way they do.

We are an AI-native company and are investing deeply in intelligent automation across our product and our internal engineering tooling. You’ll be joining a team that moves quickly, holds a very high bar for quality, and cares deeply about the impact our work has on customers who keep the world running.

About the Role

BuildOps is seeking a Chief of Staff to Engineering to partner closely with engineering leadership and help drive operational excellence across the organization.

This role is ideal for someone who thrives in fast-paced, high-growth environments and enjoys bringing structure, clarity, and momentum to complex initiatives. You will help improve how the Engineering organization plans, communicates, executes, and scales. You’ll work across leaders and teams to keep priorities moving, remove friction, and ensure key initiatives translate into outcomes.

The right candidate is highly organized, analytical, low ego, and able to move fluidly between strategy and execution. They are comfortable operating behind the scenes, influencing without authority, and stepping into ambiguous situations to create order.

What You’ll Do

• Partner with Engineering leadership to drive strategic priorities and improve organizational effectiveness
• Lead cross-functional initiatives from planning through execution, ensuring clear owners, timelines, risks, and follow-through
• Build and maintain operating rhythms for the Engineering organization, including planning cadences, leadership meetings, business reviews, and follow-up actions
• Help define and improve core processes across planning, prioritization, communication, and execution
• Track progress against key initiatives and surface insights, blockers, and recommendations to leadership
• Prepare materials, analysis, and recommendations for leadership discussions, decision-making, and executive updates
• Drive alignment across Engineering and cross-functional partners including Product, Design, Customer Experience, IT, and G&A
• Improve visibility into organizational health through dashboards, metrics, reporting, and structured updates
• Identify gaps, inefficiencies, and coordination challenges, then proactively design and implement solutions
• Support special projects related to scaling the Engineering organization, organizational design, headcount planning, vendor management, and operational readiness as needed

What Success Looks Like

• Engineering leadership has stronger visibility into priorities, progress, risks, and decisions
• Cross-functional initiatives move faster and with less operational friction
• Team processes are more consistent, scalable, and predictable
• Leadership meetings are better structured and lead to clearer outcomes and accountability
• The Engineering organization is able to operate with greater focus, alignment, and execution speed

What We’re Looking For

• 5+ years of experience in consulting, business operations, program management, strategy, Chief of Staff, or a similar role
• Experience supporting senior leaders in a high-growth technology company
• Strong project and program management skills, with the ability to manage multiple workstreams at once
• Excellent written and verbal communication skills, including the ability to distill complex topics into clear recommendations
• Strong analytical and problem-solving skills; comfort working with data to support decision-making
• Ability to influence across teams and levels without direct authority
• High level of judgment, discretion, and professionalism
• Comfortable with ambiguity and able to create structure in evolving environments
• Highly organized with exceptional attention to detail and follow-through

Nice to Have

• Experience working closely with Engineering, Product, or Technical leadership
• Experience in SaaS or other fast-paced startup environments
• Familiarity with organizational planning, KPI development, and operating reviews
• Experience building internal processes, dashboards, and executive reporting
• Background in management consulting, business operations, or technical program management

Why Join BuildOps

This is a unique opportunity to help shape how a growing Engineering organization operates at scale. You’ll have high visibility, meaningful ownership, and the ability to make a real impact on how BuildOps builds, prioritizes, and delivers.

If you’re energized by solving ambiguous problems, improving how teams work together, and helping leaders turn strategy into execution, we’d love to hear from you.

• Generous equity grant, become an owner in our company!
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules
• One-time work-from-home allowance
• Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
• Company events and team-building activities, both in-person and virtual
• Fast-paced, collaborative, and dynamic work environment
• Opportunities for growth and career advancement
• Chance to work with cutting-edge technology and innovative solutions
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.

About BuildOps

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.