Desk Adjuster - Level 1

We are currently recruiting for a Desk Adjuster Level 1 to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate will investigate, evaluate, negotiate and settle commercial and personal lines claims on the desktop using a variety of techniques and systems. The candidate will direct field adjusters on a task basis as required. The candidate will participate in ensuring accurate recording, reporting and presentation of files.

The salary range is $50,000 to $57,000 annually.

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Evaluates coverage, liability and quantum
• Maintenance of accurate billing, and time and expense records
• Negotiates, settles and finalizes claims
• Work with managers to maintain client relations

• Minimum of 1 year of technical experience in an insurance claims environment.
• Post-secondary education in an insurance related field working towards full Independent Adjusting License and CIP Designation
• Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service
• Ability to manage multiple priorities
• Strong analytical and mathematical ability
• French/English Bilingualism would be considered an asset

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