Director, Health and Digital Product Solutions

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

As a Director, Health and Digital Product Solutions, you will play a pivotal leadership role in shaping the product strategy for the Insurance business (both Group and Consumer benefits); driving the evolution of health benefits, wellness initiatives and digital health partnerships for Medavie Blue Cross.  

You will have ownership and accountability for the creation and execution of the Insurance health strategic roadmap as well as support to aligned business divisions in exploration and implementation of cross functional strategic initiatives. 

You will have oversight of and be responsible for the development and maintenance of all health products and services in the extended healthcare, dental, life, travel, spending account, disability, and optional benefit portfolio as well as the portfolio of individual and retiree products and services for Medavie Blue Cross.  

In addition, you will have principal accountability for our large block of product vendor partnerships including wellness accounts and digital service providers.

This role is instrumental in strengthening Medavie’s market competitiveness, through data driven decision-making, market insights and cross-functional collaboration.  By aligning strategic priorities across teams, you will create a culture of innovation, building impactful solutions and carepaths to improve the well being of Canadians and support members in their personalized health journeys, positioning Medavie Blue Cross as the premier provider of benefits with its impactful health and wellness portfolio. 

Your Responsibilities

Leadership

• Build, lead, and coach a high‑performing and diverse team.
• Foster a culture of collaboration, innovation, inclusivity, and continuous development.

Health Product Management

• Lead the strategy, design, development, and management of Medavie Blue Cross’s full suite of health insurance products, including health, dental, travel, life, disability and consumer product lines.
• Oversee product compliance, performance, and lifecycle management.

Digital Product Solutions

• Define and drive the strategic direction for digital product channels.
• Lead the development of innovative digital health services, programs, and care pathways.
• Lead negotiations and governance for all external health product and service provider partnerships.

Client, Partner & Business Development Support

• Build strong relationships with clients, consultants, and distribution partners.
• Act as a product expert and thought leader across markets (Ontario, Quebec, Atlantic).
• Support business development in client presentations and strategic opportunities.

Corporate Strategy Execution

• Lead or support cross‑functional initiatives tied to Medavie’s strategic roadmap, with emphasis on digital health transformation and wellness innovation.

What You Bring

• University degree in healthcare, business, or related field.
• 10–15 years of leadership experience in leading product development in an insurance company, consulting firm or digital / healthcare environment.
• Deep understanding of the insurance industry and product lifecycle management.
• Proven leadership in transformative innovation, including digital technologies.
• Experience working with and presenting to Senior Management.
• Strong communication, analytical, interpersonal, and negotiation skills.
• Ability to align multiple teams toward shared strategic goals.
• Strong business and financial acumen, with the ability to lead in complex, fast‑evolving environments.

Leadership Capabilities

As the Director, Health and Digital Product Solutions, you will demonstrate leadership aligned with Medavie’s values of Caring, Accountable, Responsive, Innovative and Community-minded and will bring the following capabilities:

• Building Networks & Partnerships: Create strong internal and external relationships to drive shared results.
• Customer Focus: Make decisions that prioritize members and client needs.
• Strategic Direction: Set clear priorities and aligns teams to a common vision.
• Driving Execution: Deliver on plans with urgency, accountability, and measurable outcomes.

What’s in It for You

By joining Medavie as the Director, Health and Digital Product Solutions, you will benefit from:

• A purpose-driven organization dedicated to improving the well-being of Canadians.
• A comprehensive benefits plan, including health and dental coverage that is 100% employer paid from day one, plus wellness benefits, health resources, and fitness center discounts.
• A flexible work environment that supports work–life balance and empowers employees to thrive.
• Robust professional development opportunities, including leadership programs, ongoing learning, and career growth pathways.
• A collaborative and inclusive culture where your expertise is valued, your voice matters, and your contributions help shape our product strategy.
• The opportunity to make national impact, influencing digital health innovation, wellness solutions and client experience across Canada.

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Salary Range: $120,335.00 to $197,693.00 (CAD)

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.