Field Service Technician (Bilingual – French/English)

Location: Montreal, QC (within 30 minutes of H8T 3E4)
Pay: Starting at $27.84 CAD/hour + mileage reimbursement

About the Role

Join TD SYNNEX as a Field Service Technician and play a critical role in keeping our clients’ technology running smoothly. In this hands-on position, you will diagnose, repair, and maintain computer hardware systems across customer locations.

This is an excellent opportunity for early-career IT professionals looking to build technical expertise, gain field experience, and grow into advanced engineering or infrastructure roles.

To succeed in this role, you must be fully bilingual (French/English) and based within a 30-minute commute of H8T 3E4.

What You’ll Do

• Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications

• Replace defective parts and perform hardware installations and upgrades

• Collect and communicate technical data to support teams for escalations and project planning

• Follow established service procedures, documentation standards, and daily administrative processes

• Deliver excellent on-site support and maintain positive client relationships

What We’re Looking For

We’re looking for candidates who are driven, reliable, and eager to develop their careers in IT field services.

Required Qualifications

• Fluent in French and English (spoken and written)

• 1–2 years of experience in IT support, field services, or hardware repair

• Strong working knowledge of:

  • Computer systems and operating systems

  • Networking hardware and cabling standards

  • Servers, data center equipment, and power supplies

• Ability to diagnose, repair, test, and replace hardware components confidently

• Valid Quebec Class 5 Driver’s License with a clean driving record (SAAQ abstract required)

• Access to a reliable personal vehicle (mileage reimbursed)

Preferred Qualifications

• CompTIA A+, Network+, or equivalent OEM certifications

• Experience working in customer-facing technical roles

Working Conditions

This position involves frequent travel and physical activity. Candidates should be comfortable with:

• Local and occasional long-distance travel, including potential air travel

• Working in tight or confined spaces (e.g., under desks, kiosks, or counters)

• Climbing ladders (up to 12 feet)

• Bending, lifting, and moving equipment (up to 75 lbs unassisted)

• Participating in on-call rotations and after-hours support

Compensation

Actual compensation is based on skills, experience, and location.

• Starting hourly rate: $27.84 CAD+

Technicien(ne) de service sur le terrain (bilingue FR/EN)

Lieu : Montréal, QC (à moins de 30 minutes de H8T 3E4)
Salaire : À partir de 27,84 $ CAD/heure + remboursement du kilométrage

Aperçu du poste

Chez TD SYNNEX, le/la technicien(ne) de service sur le terrain joue un rôle essentiel dans le maintien des systèmes technologiques de nos clients. Vous serez responsable du diagnostic, de la réparation et de l’entretien du matériel informatique directement sur site.

Ce rôle constitue une excellente opportunité pour les professionnels en début de carrière souhaitant développer leurs compétences techniques et évoluer vers des postes spécialisés en TI.

Ce poste exige le bilinguisme (français/anglais) et une résidence à moins de 30 minutes du code postal H8T 3E4.

Responsabilités

• Diagnostiquer, dépanner et réparer les équipements informatiques selon les spécifications des fabricants

• Remplacer les composants défectueux et effectuer des installations de matériel

• Fournir des informations techniques pour soutenir le diagnostic avancé et la planification des projets

• Respecter les procédures, la documentation et les tâches administratives quotidiennes

• Assurer un service client de qualité et bâtir de bonnes relations avec les clients

Profil recherché

Qualifications requises

• Bilingue (français et anglais, oral et écrit)

• 1 à 2 ans d’expérience en support TI ou réparation de matériel

• Connaissance des :

  • systèmes informatiques et systèmes d’exploitation

  • équipements réseau et normes de câblage

  • serveurs, centres de données et alimentations

• Capacité à diagnostiquer et réparer efficacement les systèmes

• Permis de conduire valide (classe 5 – Québec) avec dossier SAAQ satisfaisant

• Accès à un véhicule personnel

Atouts

• Certification CompTIA A+, Network+ ou équivalent

• Expérience en service technique auprès des clients

Conditions de travail

• Déplacements fréquents (locaux et longues distances)

• Travail dans des espaces restreints

• Utilisation d’une échelle (jusqu’à 12 pieds)

• Capacité de soulever jusqu’à 75 lb

• Disponibilité pour horaires variables et soutien en dehors des heures normales

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.