At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Now, we’re looking for talented individuals to join our team and make a difference.
What's in It for You?
- Comprehensive Benefits: Health, vision, and dental coverage, plus emergency travel assistance, virtual care, life insurance, long-term disability, and an employee assistance program.
- Retention Bonus: Your commitment pays off—literally.
- All Gear Provided: Uniforms and PPE supplied for client sites, so you’re ready from day one.
- Grow Your Career: Access to continuing education and professional development opportunities.
- Earn More Through Referrals: Bring great people on board and get rewarded.
Your Mission
Plans and directs the emergency and non-emergency activities of their assigned emergency response team.
Key Responsibilities
Occupational Health & Safety
- Understand tasks and use proper training, tools, and equipment.
- Follow all safety procedures and promote safe work practices.
- Participate in inspections, audits, and site safety programs.
- Support a positive safety culture.
- Report all hazards, incidents, injuries, and illnesses immediately.
Supervisor Responsibilities
- Follow International SOS Fire & Rescue officer duties.
- Set priorities, assign tasks, and manage team workflow.
- Ensure team compliance with client policies and professional conduct.
- Lead emergency and non‑emergency activities.
- Develop and maintain emergency response and tactical plans.
- Ensure fire/life safety equipment is inspected and maintained.
- Track equipment, materials, and consumables.
- Submit daily logs and attend required meetings.
- Collaborate on hazardous work planning.
- Train ERT and auxiliary teams.
- Respond to fires, spills, rescues, and medical emergencies.
- Mentor new hires and maintain apparatus and facilities.
- Stay current with site procedures and complete required training.
- Perform administrative tasks as needed.
Emergency Operations
- Maintain regulatory practice standards.
- Lead rescue team operations during emergencies.
- Provide medical support within scope and follow escalation processes.
- Coordinate with outside agencies in unified command.
- Identify hazards and take steps to control them.
- Advise client/AHJ on rescue operations when required.
- Follow client, AHJ, and SOS emergency policies.
- Monitor and adjust incident action plans.
- Conduct post‑incident debriefs and assist with investigations.
- Escalate appropriately to the Response Centre and Medical Director.
The Talent Were Looking For
Must-haves (minimum requirements):
- HCP Level CPR with AED (current)
- WHMIS
- Class 3/4 Driver’s License with Q endorsement (or higher)
- NFPA 1001 Level 2
- NFPA 1072 or 472 Hazardous Materials Response - Operations Level (minimum)
- NFPA 1002 Driver Operator
- NFPA 1006 High Angle Rescue – Technician
- NFPA 1041 Fire and Emergency Services Instructor Level I
- ICS 100, 200
- H2S Alive
- Site-Specific Requirements as Indicated at Hire Date (i.e. orientation, physical, WHMIS, TDG, etc.)
Required Competencies
- The ability to apply and maintain safety standards.
- The ability to follow direction and the chain of command.
- The ability to accept responsibility, to make decisions, and to motivate co-workers toward a coordinated effort.
- The ability to work effectively with co-workers, other contractors, and the client.
- The ability to establish and maintain effective interpersonal relationships with co-workers, other contractors, and the client.
- The ability to act effectively in emergency and stressful situations.
- Strong communication skills, both orally and written.
- Basic computer skills that include knowledge of Microsoft Excel, PowerPoint and Word
Required Work Experience
- 2 + years of relevant industry experience is an asset
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages
Start your journey with us today. Apply now!