Product Manager, Continuity

Location: Quebec / Hybrid or Canada (ET time zone) / Remote

If you’re energized by influencing vendors, shaping commercial outcomes, and owning real business decisions in a Cloud marketplace — keep reading. 

Why this role matters 

Sherweb is scaling its Cloud Marketplace and expanding its Security and Business Continuity portfolio. We’re looking for a Product Manager with strong vendor instincts — someone who thrives at the intersection of products, partnerships, and commercial decision making. 

You'll own the success of a product category

• shaping the strategy
• Influencing vendors
• Supporting Sales and Marketing
• Making real business decisions that directly impact revenue and profitability.

This is not a traditional SaaS Product Manager role.

You won't manage a development backlog or an engineering squad.

What you'll actually do

As Product Manager - Continuity, you will

• Own the performance of your product portfolio
  • Profitability (P&L), pricing, positioning, and growth
  • Market relevance and competitive positioning
• Act as the primary point of contact for strategic vendors
  • Lead vendor relationships, negotiations, and escalations
  • Represent Sherweb as a credible, senior partner 
  • Influence vendors to align with our marketplace strategy.
• Drive go-to-market execution
  • Partner with Marketing on messaging, campaigns, and launches
  • Support Sales with pricing decisions, deal strategy, and product expertise
  • Help close complex opportunities when needed.
• Continuously improve how products operate internally
  • Identify friction, gaps, and inefficiencies
  • "Figure it out" when processes don’t work as intended
  • Balance short term fixes with longer term improvements. 
• Be a cross-functional leader
  • Align Sales, Marketing, Support, Finance, and Platform teams
  • Lead through influence, clarity, and credibility
  • Make decisions - and know when to ask for help.

How you'll ideally spend your time:

• 30% Owning vendor relationships & aligning internal teams
• 25% Making products work better (operations, fixes, optimization)
• 20% Shaping product strategy & portfolio direction
• 15% Supporting Sales on pricing, positioning & complex deals
• 10% Presentations, reviews & special initiatives.

The profile we are looking for

You might come from Product Management / Vendor Management or Technical Sales - what matters most is how you think and lead.

You are someone awesome who:

• Learn fast and enjoys absorbing complex information
• Highly effective at managing frequent contextswitching across multiple vendor relationships
• Is naturally curious and connects ideas across domains
• Is comfortable making decisions with imperfect data
• Has the confidence to represent the company with senior vendors
• Communicates clearly, directly, and with impact 
• Has grit - problems don’t discourage you, they motivate you.

Experience and background

• Experience in Security and/or Business Continuity (backup, DR, cybersecurity, resilience)
• Exposure to Cloud services, MSPs, VARs, or distributors
• Strong asset if you’ve worked in a Cloud marketplace or distribution model
• Financial and commercial acumen (pricing, margins, tradeoffs)
• Native level or fluent English  (spoken and written); French is an asset.

Why join Sherweb?

• Real ownership - you run your product category
• High visibility with leadership and strategic partners
• A role that blends strategy, execution, and influence
• A growing international Cloud marketplace with ambition
• A team that values curiosity, accountability, and impact.

Benefits of working at Sherweb

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.

A fast-paced work environment that adapts to you

• A friendly and diverse work culture with inclusion and equality at the heart of our actions
• State-of-the art technology and tools
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition
• Annual salary review based on performance
• Generous and caring colleagues of various professional and cultural backgrounds

A flexible total compensation offer 

• A base salary ranging between $81,270 and $116,100 yearly
• Vacation time that considers your previous experience
• Advanced paid hours to recharge your batteries (holidays and mobile days)
• Flexible benefits plan that adapts to your needs
• Flexible savings fund options
• A monthly home internet allowance

Considerable growth opportunities 

• A career path with opportunities to learn and grow
• Proximity to your direct manager and open, honest communication to support your development
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career

Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year. 

At Sherweb, we believe in pay transparency and fairness. The salary range provided is intended to give an indication of what you might expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. As such, the final compensation package will be tailored to reflect the specific qualifications and expertise of the chosen candidate, ensuring that we remain competitive and equitable in our offerings. 

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.

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