Remote Benefits Coordinator

We are a leading provider of union-backed supplemental benefits, supporting over 40,000 unions and associations across North America. For more than six decades, we've focused on delivering long-term protection and financial security to working families who rely on our programs.

Position Overview

We're currently expanding our remote team and looking for motivated, service-driven individuals. In this role, you'll connect directly with union members who have requested information, helping them understand their options and guiding them through a simple enrollment process.

What You'll Do

Connect with prospective clients through inbound and outbound calls
Schedule and conduct virtual appointments via Zoom
Clearly explain benefit options and answer client questions
Complete applications and ensure all documentation is accurate
Maintain organized client records and deliver a high standard of service
Take part in ongoing training and leadership development programs

What We're Looking For

Strong communication and people skills
Positive attitude with a professional approach
Customer service or sales experience is an asset, but not required
Comfortable working in a remote, digital environment
Team-oriented mindset with the ability to collaborate effectively
Must be legally authorized to work in the U.S. or Canada

What You'll Get

Comprehensive benefits package after initial qualification period
100% remote position with no commute
Flexible schedule that fits your lifestyle
Weekly pay with additional monthly performance bonuses
Incentive trips for top performers to destinations like Cancun, the Bahamas, and Las Vegas
Clear advancement opportunities with a fast-track path into leadership