URGENT: Freight Brokerage Assistant (experience in US freight or US logistics is required)

WorkStaff360

Full-time

Remote

Canada

Monitor load boards such as DAT Freight & Analytics and Truckstop to identify profitable loads
Contact carriers to confirm availability and negotiate rates within approved margin thresholds
Secure loads with carriers and issue rate confirmations
Verify carrier authority and compliance documentation, including MC authority, COI, W-9, and carrier agreements
Schedule and track pickup and delivery appointments
Monitor load status, collect PODs, and update Transportation Management Systems (TMS)
Maintain a preferred carrier list and update carrier performance scorecards
Prepare and submit invoices with complete supporting documentation
Follow up on detention, layover, and accessorial charges
Communicate with brokers, shippers, and drivers to ensure timely load execution
Maintain load-level profitability tracking and margin visibility
Ensure all compliance and carrier documentation remains current and complete
Follow secure credential handling and system access control protocols
Adhere to offboarding procedures for carrier systems and brokerage platforms when access changes

Hard Requirements:

Minimum 2–3 years of experience in freight dispatch, load coordination, or logistics operations
Hands-on experience using major load boards (DAT, Truckstop or equivalent)
Proven ability to negotiate carrier rates within predefined margin guidelines
Strong understanding of carrier compliance requirements and documentation
Experience tracking loads from booking through delivery and POD collection
Familiarity with TMS platforms and freight documentation workflows
Strong verbal and written English communication skills
High attention to detail and strong numerical accuracy for margin tracking
Ability to manage multiple active loads simultaneously under time pressure
Experience handling sensitive operational and financial data securely
Reliable internet connection and secure remote work environment